We all know that malls are one of the main destinations for leisure and shopping for people around the world. With a wide variety of stores, restaurants, cinemas, and other attractions, they are a perfect place to spend a day with family or friends. However, the popularity of malls can also lead to problems, especially during peak times with high foot traffic, long parking lines, overcrowded stores, and difficulty finding places to sit, which can make visiting the mall a stressful experience for many people.
Moreover, the high occupancy of malls can also lead to security and hygiene issues. With so many people in a confined space, it is important for malls to have effective security measures and maintain a high standard of hygiene to ensure the safety and well-being of visitors.
With this in mind, our software has arrived to change the lives of mall managers and consumers, but how does SIMM.PRO help keep your mall clean and safe?
Just keep reading this post, and we will tell you!
Fewer Incidents and More Experience
It is inevitable that places with high foot traffic are subject to various incidents, such as poor hygiene, accidents, or even thefts. But think about how a large mall would have a high problem resolution time if information took a long time to reach the solution agents, directly affecting the quality of the shopping experience for those consumers.
With SIMM.PRO, it is possible to resolve problems quickly in a crowded mall. The use of the software integrated with the surveillance and communication system allows for the efficient detection of threats and problems, minimizing the damage caused. This can include various types of incidents, from a water leak to a fight between customers, for example. With information being transmitted quickly through devices to the staff and management of the mall, it is possible to ensure the problem is resolved more quickly, minimizing the impact on customers and ensuring the safety and well-being of all.
A Cleaner and More Connected Mall
One of the most important issues to address in a crowded mall is hygiene. How can we use our software to improve hygiene and create cleaning standards to avoid an unpleasant experience?
First, SIMM.PRO can be used to send alerts and reminders through audio devices and digital signage panels spread throughout the location to staff and visitors about the importance of hygiene habits and the measures being taken to ensure the cleanliness of the place, also helping to strengthen a culture of beneficial practices for the establishment. The notices can also serve as an informational portal about the availability of hygiene products, such as hand sanitizer and wet wipes, and about the frequency of cleaning in restrooms and other common areas.
But the software is not limited to hygiene maintenance and information; SIMM.PRO aims to connect you to the senses of the consumer, bringing them closer to a better and more memorable experience. Keep reading to find out how!
Get to Know SIMM.PRO!
Now that we are familiar with the challenges faced regarding hygiene in malls, let's learn a bit more about SIMM.PRO and how it can help in the daily operations of the location.
SIMM.PRO Media Under Control is a media management software developed by SilliS. With it, you can manage not only the speakers but also the LED panels and digital signage displays.
Additionally, it allows for the control of all announcements, information, and ambient sounds that will be made throughout the day, week, month, or year in an agile and proactive manner, facilitating your daily routine.
It is intuitive and has various features for registering hardware and for possible future changes. For example, when registering a device in the system, you can specify whether it is an audio or text output, whether it is active or inactive, and its manufacturer.
Moreover, one of its advanced features allows for issuing a monitoring report of online and offline hardware.
Another differentiator of SIMM.PRO is during the zone registration process, where you can specify whether that area is active or inactive and designate a leader speaker – the one that will receive the information and disseminate the content among the others in the same zone – and a backup speaker – which will take over if the leader is not functioning.
And there's more; in cases of audio playback, the user can select whether the volume of the schedule will be configured by zone or by the schedule itself, with standard volumes being: very low, low, medium, high, and very high.
There are so many benefits that it's hard to list them all, but here are a few:
- Schedule events via link
- Pause and reactivate schedules
- Store media in folders and subfolders
- Automate the remote self-calibration of your audio devices
- Set volume by time slot
- Synchronize audio messages and LED panels
- Create a personalized playlist with guidelines, information, and announcements
- Integrate SIMM.Center – a multi-trigger terminal for instant communication in moments when every second counts
Bonus: with SIMM.Center, it is possible to perform various automations that optimize the daily operations of mall managers and can even assist in communication with the people who circulate in the location daily.
How SIMM.PRO Can Help!
SIMM.PRO has various features that can assist in numerous processes involving multiple sectors, but today we will focus on some customizations that optimize the daily operations of malls, such as:
- Schedule announcements guiding visitors about hygiene and measures taken;
- Notify security teams and consumers in a specific location in case of an incident, through zones;
- Broadcast advertising announcements to increase company profits;
- View the status of an environment through the camera and issue an announcement simultaneously with SIMM.Center, and much more;
Now that you know how SIMM.PRO can assist your business, how about getting a quote from our specialized team?
